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Ron and Sandi Averbeck,
Our experience at your place tonight 5/4/2015 in or after 6:15.
First we waited for a table for 1/2 hour. Waiter Josh brought us our drink. then waited for our menus to order.
Now it is 6:30 or so. We waited and waited no waiter no apology no offer for another drink while waiting.
Then the waiter came out and said a mix up and our order was dumped.. Now it is 7:30 and asked us what our order was. We told him and he said they would put it in above all orders and would get it asap. Well now it is another 20 plus minutes and no food.
Now this gentleman (Billy) came to the other table to clear some of their dishes, and I asked if he was management (now he did not look like management) sloppy dressed.... I then began to tell him what has happened.
The waiter brought another beer to ease the pain...which we asked about ...
Now the food came fries cold burger overcooked. We asked for onion rings instead of fries and the waiter said fine. Now we find out they do not substitute. which would have been fine, if he would have told us.
Now I told management I do not know who was going to pay this bill which he brought to us and said, you ate and I said yes, well he took the onion rings off and the beer. I told him that was not good enough.
I did not want to spend the night in jail so I paid reluctantly but told him I need a credit or some kind of restitution for the mess up.
We were 2 plus hours at margarita republic. Missing what we came to the square in the first place for.
I will do my best to spread the word to how you are treated and how the customer is not treated with respect when you are in the wrong.
I paid the 21.00 for 2 burgers and regret I did not walk out ... leaving the whole mess in your hands and let the villages know how you are really treated at Margarita Republic.
WE have eaten many time with you but you took my last dollar, I will never give you any more.
He said that is the best he could do.
I feel this is unaccepted business on your part not to try and keep a customer.
Maybe it is the outsiders that come in late and drink that you cater not the villager.
But you should remember who pays your wages..
We had a blast. I met up with 8 of my friends for drinks Friday night and we had a blast. The place was electric and the drinks were good and strong!
The food was just ok. My wife had a bowl of soup and it was not good; however my burger was done to order and tasted pretty good. We will give it one more try before we make our final decision. The service was good.
Five stars for fun
Three stars for food
We went with a large group of friends and had a blast, but were thankful we were not that hungry. We ordered a bunch of appetizers to go with our cocktails and they were not hot and tasty well less than fresh. The drinks were great and the atmosphere was fun.
Margarita Republic is a Carribean style hangout with great seafood and better margaritas. Make sure you try “The Republic” a Jose Cuervo masterpiece.